Company Info
Komatsu is an equipment manufacturing, service and technology company serving the mining, construction, forestry, and industrial machinery industries. Our global teams focus on leveraging technology and innovation to optimize machine performance and improve customer operations.

Our industry-leading solutions are used to extract fundamental minerals and develop modern infrastructure. Globally we have over 57,500 employees, with locations in 142 countries, across 6 continents.

We manufacture and distribute our Joy underground products from our facility in Wadeville, South Africa. Our full-service manufacturing facility that runs two shifts of disassembly, assembly, component fabrication, welding and machining operations.  The capabilities include new manufactured units as well as repair and remanufacturing of gearcase cutter drums, continuous miners, shuttle cars, roof bolters, drums and chains, and motor repairs.

Our state-of-the-art distribution and service center is located at our Wadeville plant. The facility has 8500m² high density covered storage forming part of our 24/7 turnaround time. In addition to this our warehouse in eMalahleni carries all our CEP stock units enhancing delivery response time by 2 to 3 hours. Consignment stores on site, managed by Komatsu ensures sufficient stock on hand at mines.

Direct Service is the foundation of our business. Our model allows customers to have direct access to subject matter experts in applications, maintenance, quality and other fields, at any time.  In addition, JoySmart Solutions leverage connectivity, big data, high speed computing and advanced analytics to optimize performance in real time.

Komatsu’s technology drive is closely aligned with the elements of the fourth industrial revolution, as it continues on its path of developing technological systems to converge the three spheres – people, equipment and the digital environment. This forms part of ongoing development of an AR/VR application for Smart Devices, which offers on-the-job training, on-the-job assistance in troubleshooting and maintenance on Joy’s Underground Equipment.

Cindy Bailing
+27 82 444 5993






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